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London School of Applied Excellence
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Have a question about our courses, need technical support, or want to explore corporate training? Our team is ready to assist you.

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24/7 student support

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FAQ

Frequently asked questions

How long does it take to complete a course?

Our courses are fully self-paced, so completion time varies. Most learners complete a course within 4–8 weeks, but you have lifetime access to study at your own speed.

Are LSAE courses accredited?

Each LSAE certificate has a unique ID that employers can verify online. Accreditation details are shown on each course page.

What is your refund policy?

We offer a 14-day money-back guarantee on all courses. If you’re not satisfied within 14 days of purchase (with less than 25% completion and no certificate downloaded), you’ll receive a full refund.

Do you offer corporate or bulk training?

Yes. We offer discounted bulk licences for teams of 5 or more. Visit our Corporate Training page or contact us for a custom quote.

How do I get technical support?

Our student support team is available 24/7. Use this contact form, email us at support@lonsea.co.uk, or use the help centre in your learner dashboard.